

FAQ
FREQUENTLY ASKED QUESTIONS

New clients $230 (1x 20-40 min Pre-coaching session and 1 x 60 min coaching session)
Existing clients $130 per hour (session)
Accountability sessions $90 per pack (4 x 5-10 min calls)
Then we can help. Through our strategies we help cultivate clarity and inspiration – we do it so much, we even made it our motto.
Nothing. The first session will help us identify areas to work on, thus assisting us to structure the coaching session to be tailored to your needs. After the first session, Kerry may ask you to compete some diagnostics to assist.
Online or telephone
Just have an open and willing mindset.
That is up to you.
It depends on what we are working towards, what challenges we are overcoming, what strategies we will put in place, your commitment and contribution. Yes, the more you do, the more opportunity it provides for us to implement, overcome and achieve. Therefore, there is a huge advantage to investing in more than one.
That being said, Kerry is passionate about ensuring you walk away from each session feeling you have clarity and inspiration, and a clear understanding of what’s next.
Before. We ask for funds to be cleared 24hrs before your session.
We understand that life can change. Therefore, The Epiphany Lab will always work with you on rescheduling to another suitable time. However, we do ask that the client provides a minimum 24hrs notice period of any cancellations, failure to do this will result in incurring fees.
Full Coaching sessions
· 24hr + Notice provided: Option to reschedule or obtain a refund. If the Client wishes not to pursue with any coaching services. Please note a refund can only be issued if cancellations are processed prior to commencement of the coaching services (i.e. if a new client, prior to Clarity, if existing, prior to Evolve)
· Within 24hrs Notice: Option to reschedule.
· No notice provided (No show): No refund provided or reschedule option
Cancellation for Accountability session:
· Reschedule option only
No. Kerry is a qualified Coach and Positive Psychology Practitioner.